Contact Us
Have questions or need assistance? We're here to help! Whether you're a new client looking to book an appointment, have specific service inquiries, or just need more information, we're happy to guide you. Calling us directly allows us to better understand your needs, but online booking is available for your convenience. Reach out today—we look forward to connecting with you!
South Hadley, MA
Southampton, MA
Appointment & Cancellation Policy
To ensure we can continue to provide the highest level of service and availability for all our guests, Craft Salon requires a minimum of 24 hours' notice for any appointment cancellations or rescheduling.
Cancellation & No-Show Fees
Late Cancellations: Appointments cancelled or rescheduled with less than 24 hours' notice will be charged 50% of the scheduled service cost.
No-Shows: Failure to arrive for your scheduled appointment without prior notice will result in a charge of 100% of the scheduled service cost.
Booking Requirement
A valid credit card is required to be kept on file at the time of booking. All applicable cancellation or no-show fees will be automatically charged to this card.
We sincerely appreciate your cooperation and your respect for our stylists' time. By booking an appointment at Craft Salon, you acknowledge and agree to this policy.